Can I return goods I'm not happy with?
Cancellations
You may cancel your order for any reason whatever up to 30 days from the day you receive the goods. If you want to cancel the order, please email us at 
or call us on 0845 270 1144 during normal working hours. For returns due to cancellations we simply ask that you arrange and pay for the return of the products to us. Items being returned should be received by us complete, in perfect condition, unused, and in their original packaging.
Damaged or Faulty GoodsIf goods are damaged or faulty on receipt, please email us at or call us on 0845 270 1144 during normal working hours, as soon as possible and no later than three days after receipt, to report the nature of the damage or fault and to arrange a refund or replacement. We will refund reasonable costs of returning damaged or faulty goods to us.
or call us on 0845 270 1144 during normal working hours. For returns due to cancellations we simply ask that you arrange and pay for the return of the products to us. Items being returned should be received by us complete, in perfect condition, unused, and in their original packaging.Damaged or Faulty GoodsIf goods are damaged or faulty on receipt, please email us at
or call us on 0845 270 1144 during normal working hours, as soon as possible and no later than three days after receipt, to report the nature of the damage or fault and to arrange a refund or replacement. We will refund reasonable costs of returning damaged or faulty goods to us.
Customer Feedback & Reviews - NEW
Nice and quick
5 out of 5 04/03/10 stuartbriggs
5 out of 5 04/03/10 stuartbriggs
A great buy
5 out of 5 01/03/10 stewart3678
5 out of 5 01/03/10 stewart3678
Excellent
5 out of 5 01/03/10 andrewgornall
5 out of 5 01/03/10 andrewgornall
good service
5 out of 5 28/02/10 srwb62
5 out of 5 28/02/10 srwb62
Item discription was confusing, but very helpful would deal with this company again
5 out of 5 24/02/10 Gareth H
5 out of 5 24/02/10 Gareth H
Great all round!
4 out of 5 24/02/10 melgoodygoodwin
4 out of 5 24/02/10 melgoodygoodwin
ok
4 out of 5 22/02/10 stevekaroo
4 out of 5 22/02/10 stevekaroo
Items arrived as expected. Seller explained in an email the product was from a different manufacturer - not a problem, product was as good.
5 out of 5 22/02/10 steve75902
5 out of 5 22/02/10 steve75902
Prompt straightforward purchase.
5 out of 5 13/02/10 G P.
5 out of 5 13/02/10 G P.
The first board was damaged in delivery and a replacement was sent straight away. Excellent customer service.
5 out of 5 12/02/10 Ian P
5 out of 5 12/02/10 Ian P
Professional service
5 out of 5 12/02/10 jhwinwood
5 out of 5 12/02/10 jhwinwood
Item was what I expected, as have had others of this make
4 out of 5 11/02/10 louisejohnson01
4 out of 5 11/02/10 louisejohnson01
prompt service
5 out of 5 10/02/10 s b
5 out of 5 10/02/10 s b
Excellent service and brilliant pro active customer service which you don't often experience! I had ordered some additional items and did not realise they were not compatible with the write on board I ordered. A sales representative called me and informed me, then gave me a choice to purchase or not - now that is what I call excellent service!!! I would def. buy from again and fully recommend.
5 out of 5 10/02/10 Niki V
5 out of 5 10/02/10 Niki V
kitchen • soap dispenser • office • magnetic board • living • bathroom • soap dispensers • hooks & rails • garden